Madrid City Office
| Address:- | Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2 |
| Mailing address:- | P.o.Box 32240 Lusaka, Zambia |
| Madrid Phone Number:- | +260955236401/+260979821971 +260211236401/02/03 |
| E-mail ID:- | Verab@ethiopianairlines.com, danfordw@ethiopianairlines.com, Natashak@ethiopianairlines.com, AmanW@ethiopianairlines.com |
| Madrid Office Working Time:- | Mon – Fri:08:00 to 04:30 Saturdays: 08:00-12:00 Closed on Sunday and Public Holidays. |
Kenneth Kaunda International Airport Office
Address:- Main Terminal Building
Mailing Address:- P.O. Box 32240 Lusaka, Zambia
Contact Number:- +260955271141 / +260211271141
E-mail ID:- LUNAPT@ETHIOPIANAIRLINES.COM
Working hours:- 9:30 to 16:00
Cargo Office
Airport:- Kenneth Kaunda International Airport
Address:- Bid Air-Main Terminal Building
Telephone number:- +260211271178
Email:- easadmin@iconnect.zm
Working Hours:- 09:00 to 16:00
Photos:-
Services Provided At the Madrid Office
| Visa on Arrival | Delayed Flights | Airport Check-in / Online Check-in / Kiosk Check-in |
| Airlines Holidays | Concierge Services | Immigration Services |
| Travel Insurance | Animals and Pets | Duty Free Allowance |
| Airport Transportation | In-Flight Entertainment | Flight Ticket Booking, Cancellation, Rescheduling |
| Transit Information | Airlines Codeshare | Unaccompanied Minor |
| Receipts and Refunds | Promotional Fares | Baggage Allowance |
| ShebaMiles | Sports Equipment | In-Flight and Airport Wifi |
| Star Alliance | Airlines Lounges | In-Flight Meals |