Mombasa City Office
| Address:- | TSS Tower, Nkrumah Road |
| Mailing address:- | P.O. BOX 94600-80115 Mombasa, Kenya |
| Mombasa Office Reservations Phone Number:- | +254 41 2319977/79 |
| E-mail ID:- | mbare@ethiopianairlines.com mbacto@ethiopianairlines.com |
| Mombasa Office Working Time:- | Mon – Fri 08:30 – 17:00 / Sat 09:00 – 13:00 |
Mombasa Moi International Airport Office
Address:- Terminal 1
Contact Number:- (Landline) +254 41 2011199
E-mail ID:- mbaapt@ethiopianairlines.com
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Services Provided At the Mombasa Office
| ShebaMiles | Sports Equipment | In-Flight and Airport Wifi |
| Airlines Holidays | Concierge Services | Immigration Services |
| Star Alliance | Airlines Lounges | In-Flight Meals |
| Visa on Arrival | Delayed Flights | Airport Check-in / Online Check-in / Kiosk Check-in |
| Travel Insurance | Animals and Pets | Duty Free Allowance |
| Transit Information | Airlines Codeshare | Unaccompanied Minor |
| Receipts and Refunds | Promotional Fares | Baggage Allowance |
| Airport Transportation | In-Flight Entertainment | Flight Ticket Booking, Cancellation, Rescheduling |