For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll free: +254 20 3892349
24 hours all year round
Nairobi City Office
| Address:- | Bruce House Muindi Mbingu Street |
| Nairobi Phone Number:- | + 254 202296000 / +254723786649 / +254701223493/+254701223970 |
| Mailing address:- | P.O. BOX 42901 – 00100 Nairobi |
| FAX:- | +254 02 2219007 |
| E-mail ID:- | nbores@ethiopianairlines.com nbocto@ethiopianairlines.com |
| Nairobi Office Working Time:- | Fri 08:30 – 17:00 / Sat 09:00 – 13:00 |
Jomo Kenyatta International Nairobi Airport Office
Address:- Unit 2, Jomo Kenyatta International Airport, Nairobi
Contact Number:- +254110922345 / +254 722 518 532 Airport Manager Mobile
E-mail ID:- nboapt@ethiopianairlines.com
FAX:- (+254 20) 221 9007
General Sales Agent (Cargo) – Africa Direct Limited
Mailing address:- JKIA African Cargo Building 2nd floor Room S28 Block B, P.O. BOX 2459-00100 Nairobi
Phone Landline:- +254 20 827480
Cell:- +254 732900760
Fax:- +254 20822709
E-mail:- Etoperations@ethiopiancargo-kenya.com
Photos:-
Services Provided At the Nairobi Office
| Travel Insurance | Animals and Pets | Duty Free Allowance |
| Visa on Arrival | Delayed Flights | Airport Check-in / Online Check-in / Kiosk Check-in |
| Airlines Holidays | Concierge Services | Immigration Services |
| Transit Information | Airlines Codeshare | Unaccompanied Minor |
| Star Alliance | Airlines Lounges | In-Flight Meals |
| Receipts and Refunds | Promotional Fares | Baggage Allowance |
| Airport Transportation | In-flight and Airport Wifi | Flight Ticket Booking, Cancellation, Rescheduling |
| ShebaMiles | Sports Equipment | In-Flight and Airport Wifi |