Management office:-
| Address:- | Africa Avenue Street – Genet lemat building HNO. 75/34 +251116638137 |
| Working hours:- | 08:30 Am to 04:30 PM |
| Reservation Number:- | +251115512637/+251115512693/+251115512769 |
| Airport Services:- | +251116650492 |
CTO office:-
| Address:- | Ras Desta Damtaw Street Tesfay Keleja Bulding HNO |
| Working hours:- | 08:30 Am to 05:00 PM – Saturday 08:30 AM to 12:00 PM |
Airport Office:-
| Address:- | Bole International Airport, Addis Ababa, Ethiopia |
| Working hours:- | 22:00 to 05:00 |
Kirkos Office:-
| Address:- | Addis Ababa, Kirkos Sub City, Woreda 8, House No. 241 |
| Working hours:- | 08:30 to 16:30 |
| Reservation Number:- | +251115571365 / +251115571368 / +251115571369 |
| Airport Services:- | +251116650306 / +251116650492 |
Services Provided By Saudia Airlines Addis Ababa
| Promotional Fares | Immigration Services | Airport Lounges |
| Airport Counter Check-in | Seats Enquiries and Selection | Baggage Allowance |
| Visa on Arrival | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Alfursan Program | Animals and Pets | Saudia Holidays |
| Sports Equipment | Airport Transportation | Visa Information |
| Saudia Mobile App | Airport Facilities | Airport Wifi |
| Ahlan Wasahlan | Saudia Codeshare | Saudia Duty Free |
| Web / Online Check-in | Airport Transfers | Transit Information |
| Saudia Lounges | Missing Luggage | Duty Free Allowance |
| Receipts and Refunds | Delayed Flights | Flight Ticket Cancellation |
| In-Flight Wifi | Hajj & Umrah Travel | Flight Information |
| In-Flight Meals | In-Flight Duty Free | Flight Ticket Booking |
| Travel Insurance | In-Flight Entertainment | Unaccompanied Minor |