Beijing City Office Contact Information
| Phone Number:- | +86 10 5940 7278 |
| Working Hours:- | Reservation: 8:00 am to 6:00 pm (Mon – Fri) / Weekends and public holiday – Closed Ticketing: 9:00 am to 5:00 pm (Mon – Fri) / Weekends and public holiday – Closed |
| Email:- | cn_customerrelations@singaporeair.com.sg |
*For matters relating to your tickets, please contact the relevant Singapore Airlines or SilkAir reservations office of your departure city. For any urgent matters, please call +65-6223 8888 (24 hours Contact Centre in Singapore).
Airport Office
| Address:- | Room C5S052 Terminal 3C, 3rd Floor Beijing Capital International Airport Beijing 100621 China |
| Telephone Number:- | +86 10 6453 2556 |
| Fax Number:- | +86 10 6453 2561 |
| Operating Hours:- | 10:00 am to 12:00 pm / 4:30 pm to 8:30 pm daily. |
*During flight operation hours, please proceed to SQ check-in counters at Island E. There are no Reservations/Ticketing facilities in the Singapore Airlines Office at Beijing Capital International Airport.
Lost and Found Office
| Address:- | BGS International Baggage Inquiries Level 2 Arrival Hall, Room C4S130 Passenger Terminal Building 3 Beijing Capital International Airport Beijing 100621 China |
| Telephone Number:- | +86 10 6455 8028 |
| Fax Number:- | +86 10 6455 8026 |
| Operating Hours:- | 6:00 am to midnight daily. |
| Airport Name:- | Beijing Daxing International Airport |
This Type Of Query is Solved By the Beijing Office:-
| Airport Transfers | Immigration Services | Flight Information |
| Unaccompanied Minor | Visa on Arrival | Airport Transportation |
| In-Flight Meals | Receipts and Refunds | Flight Ticket Booking |
| Airport Lounges | Corporate Reward Program | Self Service Kiosk Check-in |
| Missing Luggage | Flight Ticket Rescheduling | In-Flight Duty Free Items |
| Visa Information | KrisFlyer Gold Lounge | Baggage Allowance |
| KrisFlyer Program | Transit Information | SilverKris Lounge |
| VIP Lounge Service | Airport Wifi | Flight Ticket Cancellation |
| Delayed Flights | Seats Enquiries and Selection | Airport Facilities |
| In-Flight Wifi | Duty Free Allowance | Animals and Pets |
| Sports Equipment | PPS Club | Web / Mobile App Check-in |
| Airport Counter Check-in | In-Flight Entertainment | Codeshare Partners |