Hong Kong City Office Contact Information
| Address:- | 17th Floor United Centre 95 Queensway Admiralty Hong Kong |
| Phone Number:- | +852 2520 2233 (Reservations & Ticketing) |
| FAX:- | +852 2865 6701 |
| Working Hours:- | 8:30 am to 5:30 pm (Mon – Fri) / Weekends and public holiday – Closed |
For any urgent matters outside office hours, please call +65-6223 8888 (24 hours Contact Centre in Singapore).
Airport Office
| Address:- | Unit 401, 4/F Airport World Trade Centre 1 Sky Plaza Road Hong Kong International Airport Lantau, Hong Kong |
| Telephpne Number:- | +852 2216 1088 (Flight information) |
| Fax Number:- | +852 2363 7197 |
| Operating Hours:- | 7:00 am – 11:00 pm daily. |
| SilverKris Lounge:- | 6:15 am – 12:45 am |
Note: The Airport Office is an Operations and Administrative office only. For ticketing and reservations enquiries, please call +852 2520 2233.
There are no Reservations/Ticketing facilities at the airport office.
Lost and Found Office
| Address:- | Handling Agent for Singapore Airlines Jardine Airport Services Ltd. Room 6T010 Passenger Terminal Building 1 Hong Kong International Airport Lantau, Hong Kong |
| Telephone Number:- | +852 2216 1027 (baggage enquiries only) |
| Fax Number:- | +852 2382 4543 |
| Email:- | baggage.services@jasg.com |
| Operating Hours:- | 7:00 am to 12:00 am daily. |
| Airport Name:- | Hong Kong International Airport |
This Type Of Query is Solved By the Hong Kong Office:-
| Airport Counter Check-in | In-Flight Entertainment | Codeshare Partners |
| In-Flight Wifi | Duty Free Allowance | Animals and Pets |
| In-Flight Meals | Receipts and Refunds | Flight Ticket Booking |
| Delayed Flights | Seats Enquiries and Selection | Airport Facilities |
| Missing Luggage | Flight Ticket Rescheduling | In-Flight Duty Free Items |
| Airport Lounges | Corporate Reward Program | Self Service Kiosk Check-in |
| Sports Equipment | PPS Club | Web / Mobile App Check-in |
| Unaccompanied Minor | Visa on Arrival | Airport Transportation |
| Airport Transfers | Immigration Services | Flight Information |
| KrisFlyer Program | Transit Information | SilverKris Lounge |
| VIP Lounge Service | Airport Wifi | Flight Ticket Cancellation |
| Visa Information | KrisFlyer Gold Lounge | Baggage Allowance |