Kigali City Office
| Address:- | UTC Building, office no.25 |
| Mailing address:- | P.O. Box 385, Kigali |
| E-mail:- | kglsm@ethiopianairlines.com (Sales Manager) kglres@ethiopianairlines.com (Reservation & ticketing) TadesseE@ethiopianairlines.com (Area Manager) |
| Phone numbers:- | (250) 525 570440/42 (Reservation & Ticketing) (250) 252570441 (Area Manager) (250) 788751585/788220220 (Reservation & Ticketing) (250) 788562469 (Area Manager) |
| Working hours:- | Mon – Fri: – 08:00 a.m. – 07:30 p.m. (GMT +2) Sat:- 09:00 a.m. – 06:00 p.m.(GMT +2) |
Kigali International Airport Office
Address:- Departure Terminal
E-mail:- Allkgletairportstaff@ethiopianairlines.com
Phone number:- (250) 788380677
GSA – Euroworld Travel Services
Address:- UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda
Kigali Phone Number:- (250) 525570440/42, (250) 788751585/788220220
E-mail ID:- bmewtskgl@euro-world.in / ewtskgl@euro-world.in
Kigali Office Working Time:-
Services Provided At the Kigali Office
| Airport Transportation | In-Flight Entertainment | Flight Ticket Booking, Cancellation, Rescheduling |
| Star Alliance | Airlines Lounges | In-Flight Meals |
| Travel Insurance | Animals and Pets | Duty Free Allowance |
| Airlines Holidays | Concierge Services | Immigration Services |
| ShebaMiles | Sports Equipment | In-Flight and Airport Wifi |
| Visa on Arrival | Delayed Flights | Airport Check-in / Online Check-in / Kiosk Check-in |
| Receipts and Refunds | Promotional Fares | Baggage Allowance |
| Transit Information | Airlines Codeshare | Unaccompanied Minor |